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Description of item
Regarding delivery
Returns/Exchanges
This is the Lumos Pro Single designed by Tom's Studio in London .
This is a new, environmentally friendly pen that can be customized by filling the reservoir with fountain pen ink (glitter not allowed) and choosing your favorite nib from nine different types.
The Lumos Single can hold one type of ink and one type of nib.
The ink reservoir and nib can be washed with water and replaced with different ink.
For information on how to use Lumos, please visit the Tom's Studio website. (Instructions are also provided on the back of the product sleeve.)
The Lumos - How To
https://tomsstudio.com/en-jp/pages/the-lumos-how-to-guide
Lumos Pro comes with 9 different tips.
●Included tip drawing pen: 0.1mm, 0.2mm, 0.3mm, 0.5mm, 0.8mm, 1.0mm
Felt-tip pens: Brush, Chisel, Felt
-Size: 152mm (with cap)
・Recommended ink: Fountain pen ink (glitter not allowed)
Contents: 1 Lumos Pro Single - Sage Green, 9 nibs, 1 tweezers, 1 Black Ink Country of manufacture: UK
We charge 800 yen for each delivery (Hokkaido/Kyushu 1,200 yen, Chugoku/Shikoku 1,000 yen, Okinawa 1,500 yen).
*Shipping fee is free if the total amount of ordered items is 8,800 yen or more. (Except International Shipping)
Return deadline/conditions
We will accept returns within 7 days from the date of delivery of the product.
Please note that after this time, we will no longer be able to accept requests for returns or exchanges.
We also accept returns depending on the customer's convenience. (Only in the following cases)
- Excludes unopened/unused products, personal orders/sale products - Please contact us by email within 5 days after receiving the product.
Return shipping fee
Please note that in the case of a return due to the customer's convenience, the transfer fee and shipping fee will be borne by the customer.
We will pay for replacement of defective products and replacement of incorrectly delivered products.
defective product
We make every effort to ensure the quality of our products, but in the unlikely event that the product is damaged or soiled, or if it is different from the product you ordered, please contact us within 7 days of receiving the product. We will issue a refund or exchange as soon as possible. If you wish to return an item, please be sure to contact us via email in advance.
Contact: support@papertree.jp
Please note that we will not be able to accept requests for returns or exchanges after 7 days after receiving the product.
